Consumer Directed Services FAQ
What does Emerest do?
What is Consumer Directed Services (CDS)?
Does this service cost money?
No! Emerest is free for all Medicaid patients. As long as you qualify for CDS you will not be charged any fees or taxes for switching to Emerest. This program is funded by Medicaid, so you never have to worry about paying us.
Can I receive Consumer Directed Services CDS where I live?
What are the qualifications to receive CDS?
- Have Medicaid
- Over the age of 18
- Able to direct your own care
How can I become a Consumer Directed Services (CDS) participant?
I currently have Consumer Directed Services (CDS). How can I switch to Emerest?
How long does it take to switch CDS providers?
Switching CDS providers will generally take 2-4 weeks. At Emerest we provide you with updates to ensure you’re notified about every step in the process. You will not lose services during the transition period.
Who can become a personal care attendant (PCA)?
Any qualified caregiver chosen by the CDS program participant, including a family member (other than a spouse) can be a personal care attendant. As a participant, you will hire, train, and give directions to your caregiver. While specific tasks may vary, most care assistants help with tasks like bathing, personal hygiene, mobility, transportation, taking medications, cooking, laundry, and cleaning. At Emerest all PCA’s earn $12/hour.
Who pays a personal care attendant?
Personal care attendants (PCAs) are compensated on an hourly basis. The PCA will be paid $12/hour by Emerest with funds from Medicaid. Please note, the PCA is not an employee of Emerest. Rather, the PCA is an employee of the CDS participant!
How many hours a day of CDS can a personal care attendant receive?
The current maximum number of hours a month that a CDS participant may receive is approximately 125. Therefore, a participant may receive approximately 4 hours a day of CDS, depending on the number of days in a month and their personal care needs.
Can I get paid to take care of family?
If I have CDS can Emerest help me obtain more hours?
Does Emerest really pay Personal Care Attendants $12 per hour?
Will I lose hours when I switch to Emerest?
Does Emerest pay the consumer’s taxes?
Yes, all consumer taxes and payments are handled by Emerest and overseen by a certified public accountant. We work closely with the IRS, Missouri Department of Revenue and local tax authorities to ensure that all taxes are properly filed and paid.
Does Emerest hold events for caregivers and consumers?
Yes, Emerest hosts several annual holiday parties across the state of Missouri for all our caregivers and consumers. Additionally, all caregivers and consumers are eligible for our seasonal gifts, welcome packages and wellness program.
How do caregivers record their visits?
Emerest offers caregivers two easy systems to record their visits.
- Mobile App
Caregivers and Consumers can choose to use either (or both) systems. Emerest provides comprehensive training to make it easy for caregivers and consumers to understand and use these systems.
With Emerest you’ll never have to fill out a paper timesheet again! So no more trips to the office or money wasted on stamps. With our systems you can record your visit and get paid without any hassle or extra expense.
Is $12 an hour an introductory rate? Will Emerest lower my pay after I’ve switched over?
Emerest is committed to paying $12 an hour on an ongoing basis, not just as an introductory rate. This means that caregivers will receive $12 an hour when they start working and it will not change. Please know that we strive to pay CDS caregivers as much as possible and caregivers will never be paid less than $12 an hour.
What is the switching process?
Switching to Emerest is super easy! It takes just 5 minutes. Here’s the 3-step process:
- Call us at 833-We-Pay-12
- We’ll send some documents for you and your caregiver to sign
- The state of Missouri will call you to confirm the switch
That’s it! Now your caregiver will receive $12 an hour! Also, you’ll be part of the Emerest family and will benefit from:
- Exceptional Customer Service
- Annual Holiday Parties
- Welcome Package
- Seasonal Gift Program
- Caregiver Wellness Program